How to Order
This is what you need to know when you’re ready to order.
1. Get in touch with us
Let us know what your ideas and questions are. We’ll get you an estimate!
Text or call us at (541) 622-2139, or mail us at sales@applegatecustoms.com
2. Pay a deposit
We ask for 50% deposit to get started on all work. We accept payment via Venmo, Zelle, PayPal, & Credit Card.
Please note that 50% deposits are non-refundable once work has started.
3. Email us your logo
Design files (EPS & Adobe Illustrator) are ideal. Send us what you have and our artists will take a look.
Send your logo file to sales@applegatecustoms.com
Logos that come to us in unusable formats may require additional design time.
4. You have unlimited revisions
During the design process our artists will send you proofs to review. You are able to make as many changes as you need to.
Your estimate includes a 1 hr design fee. This covers the design process in most cases. Additional design services are billed at $65/hr and are included in the final invoice.
5. We start production
Once you approve your art proof, we start production on your order.
Our typical turn-around time from art approval to shipping is 10 days.
6. We prepare your shipment
Once all production is complete, we carefully prepare your items for shipping.
At this point we’ll send you a final invoice, including actual shipping charges.
7. Your items are safely delivered
Upon final payment your order is shipped!
You receive your items and LOVE them.
When you share them on social media, be sure to tag us!
Questions? We’re here to help!
Monday – Friday
7:00am – 6:00pm Pacific
PO Box 1000, Jacksonville, OR 97530